Legal
Effective Date: January 1, 2025
At Pathway to Portugal, we are committed to providing high-quality digital resources, personalized guidance, and relocation support. Because many of our products include immediate access to proprietary digital content and planning resources, our refund policy is designed to be fair while protecting our intellectual property.
By purchasing any Pathway to Portugal product or service, you acknowledge that you have read and agree to this Refund Policy.
PMRI Self-Assessment – Free
The interactive planning tool at /assessment is free to use. No purchase, no refund applies.
PMRI Personalized Report – $149
Includes an 8–12 page personalized report with strengths, gaps, priority focus areas, and a 90-day action plan built from your PMRI score.
Because the report is generated and delivered immediately after checkout, all sales are final once the report has been generated or downloaded.
No refunds will be issued after the report has been generated.
PMRI + 45-Minute Strategy Session – $349
Includes:
If you cancel before your strategy session has been scheduled and before personalized work has begun, you may request a refund of the session portion less a $75 administrative processing fee. The report portion is non-refundable once generated.
PMRI + Portugal Move Blueprint – $549
Includes:
If you cancel before your strategy session has been scheduled and before personalized work has begun, you may request a refund less a $75 administrative processing fee.
Once any of the following has occurred, the package becomes non-refundable:
If Pathway to Portugal must cancel your strategy session and cannot reschedule within a reasonable timeframe, you may choose either:
Any PMRI purchase fee may be applied as a credit toward a full Pathway advisory package if you continue within 30 days of your PMRI purchase date. The credit is not redeemable for cash and does not extend eligibility for refunds under the terms above.
Strategy sessions may be rescheduled with at least 24 hours' notice.
Missed appointments or cancellations with less than 24 hours' notice are considered completed appointments and are not refundable.
If you experience technical difficulties accessing your purchased materials, please contact us within seven (7) days of purchase. We will make every reasonable effort to restore access before considering any alternative resolution.
If you accidentally purchase the same product more than once, please contact us within seven (7) days. Verified duplicate charges will be refunded.
If you have questions about your purchase, we encourage you to contact us before initiating a chargeback with your credit card provider. We are committed to resolving concerns promptly and fairly.
We want every client to feel confident and prepared for their move to Portugal. If you're dissatisfied with your experience, please contact us within seven (7) days of your purchase. While digital products are generally non-refundable, we will make every reasonable effort to address your concerns through additional guidance, clarification, or support before considering any other resolution.
For refund requests or billing questions, please contact:
Pathway to Portugal
Email: notify@pathway2portugal.com
Website: www.pathway2portugal.com
Refund requests should include your name, order number, purchase date, and a brief explanation of your request.
Pathway to Portugal reserves the right to update this Refund Policy at any time. Any changes will apply only to purchases made after the revised Effective Date.